Senior Visiting Fellow, The King’s Fund, London; Professor of Organisational Psychology, Lancaster University;
Visiting Professor, University College, Dublin; Emeritus Professor, Aston University
Michael West, CBE, is Senior Visiting Fellow at The King’s Fund, London and Professor of Organisational Psychology at Lancaster University, Visiting Professor at University College, Dublin, and Emeritus Professor at Aston University, where he was formerly Executive Dean of Aston Business School.
He graduated from the University of Wales in 1973 and was awarded a PhD in 1977 for research on the psychology of meditation. He has authored, edited, and coedited 20 books and has published more than 200 articles in scientific and practitioner publications on teamwork, innovation, leadership, and culture, particularly in health care. He is a Fellow of the British Psychological Society, the American Psychological Association (APA), the APA Society for Industrial/Organisational Psychology, the Academy of Social Sciences, the International Association of Applied Psychologists, and the British Academy of Management. He is an Honorary Fellow of the Royal College of Physicians and Surgeons of Glasgow and an Honorary Fellow of the Royal College of Surgeons of Ireland, Faculty of Nursing and Midwifery.
He led the English Department of Health Policy Research Programme into cultures of quality and safety. He also led the NHS National Staff Survey development and initial implementation. He assisted in developing the national framework on improvement and leadership development in England (Developing People, Improving Care ) and in Northern Ireland in developing the Collective Leadership Strategy for Health and Social Care (2017). He is supporting Health Education and Improvement Wales to develop the national health and care compassionate leadership strategy in Wales. He cochaired with Dame Denise Coia the two-year inquiry on behalf of the UK General Medical Council into the mental health and well-being of doctors, Caring for Doctors, Caring for Patients (2019). He led the review for The King’s Fund (commissioned by the RCN Foundation) into the mental health and well-being of nurses and midwives across the UK, The Courage of Compassion: Supporting Nurses and Midwives to Deliver High Quality Care (2020). His latest book (2021) is Compassionate Leadership: Sustaining Wisdom, Humanity and Presence in Health and Social Care (London: Swirling Leaf Press).
He was appointed a CBE in the Queen’s Birthday Honours List 2020 for services to compassion and innovation in health care.